Welcome to Hospitality Property School Podcast, where seasoned experts in the hospitality industry share their wealth of knowledge gained from thousands of nights logged in properties around the world. Through rigorous site inspections for esteemed tour and travel companies, as well as insights from over 100,000 customers, we have gained an unparalleled understanding of the preferences, needs, and expectations of both individual and group travellers, as well as management and staff. 

Our mission is to empower and guide hotels, bed & breakfasts, and vacation rentals in realizing their brand identity and achieving their strategic objectives. We're dedicated to enhancing bookings and profitability while upholding the highest standards of integrity. 

Join us as we unveil our proven methodologies tailored to your business needs. We understand that in today's competitive landscape, successful hotel, bed & breakfast, and vacation rental owners and managers must excel as organizers, marketers, persuaders, and salespeople. Balancing these demands while managing day-to-day operations, holding a full-time job, or raising a family can be daunting. 

In each episode, we break down this invaluable knowledge into easy-to-understand, bite-sized segments, catering to both aspiring and seasoned hoteliers/innkeepers. 

Tune in every Thursday at 12 pm EST / 6 pm CET for new episodes, and let's embark on a journey towards hospitality excellence together. 

Latest Episodes

Checking In, Staying In: Effective Strategies for Retaining Top Hotel Talent | Ep. #352

Tired of employee turnover rates? Discover innovative strategies that will make your property the ultimate employee hotspot!In this episode, we're going to talk about ...

Guarding the Guest Experience: Key Qualifications for Hotel Security Employees | Eps. #351

From eagle-eyed surveillance to an unwavering commitment to guest safety, find out why looking for the right qualifications for your hotel security team is the key to ...

Numbers that Matter: Qualifications for Hotel Accounting and Finance Employees | Eps. #350

Want to make sure your hotel's finances are as sharp as a well-ironed suit? It's time to hire the money maestros who can turn your financial woes into 'WOWs'!The hotel...

How Trained Spa & Wellness Employees Can Boost Your Hotel's Revenue & Guest Satisfaction | Eps. #349

Where tranquillity meets excellence.Why the right spa and wellness employees can be the heartbeat of your guest's experience.A hotel spa and wellness employee is respo...

Why Hiring Competent Hotel Maintenance Employees Are Critical for Your Infrastructure | Eps. #348

Beyond repairs and maintenance, understanding why the right hotel maintenance employees are key to unleashing the full potential of a property.In this episode, I’ll sh...

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